Email Response

Don’t be tied to the phone! Take full advantage of customers and prospects who want to communicate with you by email giving more options for communicating with you that are highly cost-effective.

From simple customer email responses to innovative and ethical email & SMS campaigns; GoResponse can provide a range of solutions for your business.

Choose from a range of email management services:

  • Customer Service email handling – We process thousands of emails per month for a raft of global businesses. However, each and every email is personally tailored and follows the business processes agreed with our clients. This includes branded templates, email accounts in your company domain and most importantly your company’s tone of voice.
  • Spam filtering & removal – Clean spam and viruses attached to inbound emails for campaigns that are likely to be targetted
  • Client SMS interaction – Following purchase of event tickets – SMS confirmation with special offer of merchandise up sell